IT maintenance services

Focus on your creative genius, we take care of your systems. Our IT maintenance service transforms your software and third-party applications into perfectly oiled machines that purr without ever failing. Availability, performance, security: we watch over everything while you innovate.

 

IT maintenance services: we preserve the health of your third-party applications

Proactive Detection

Our predictive maintenance spots potential failures with formidable precision Our algorithms scrutinize every line of code, every process, every interaction. Result: your systems live a peaceful existence, far from breakdowns and stress.

Armored System

Every vulnerability discovered in the IT and software ecosystem triggers our immediate response Our specialists deploy updates and patches with surgical precision. Your environments remain impenetrable, your data inviolable.

Fluidity, Responsiveness, Elegance

At the heart of our IT maintenance services, our engineers are optimization artists They analyze, adjust, and fine-tune each component until reaching perfection. Your applications gain fluidity, responsiveness, and elegance. That's our signature.

Constant and Reassuring Presence

Our surveillance systems never blink 24/7, our digital sentinels watch over your application ecosystem. Interruption? Never heard of it. Your users experience a fluid experience, permanently.

We transform your technical problems into operational serenity

What paralyzes your productivity
What liberates your potential with Systalink

Our IT maintenance service masters all ecosystems

Existing Systems
We give new life to your historical applications

Our architects modernize your software while preserving their business value. Progressive refactoring, controlled migration, future compatibility: your past investments regain a second youth.

Cloud-Native Applications
We orchestrate your distributed architectures

 Our cloud specialists master the complexity of microservices and containers. Multi-cloud surveillance, intelligent scaling, native resilience: your cloud applications perform at their maximum on AWS, Azure, or hybrid environments.

Mobile Applications
We guarantee excellence on all devices

Our mobile teams ensure cross-platform compatibility and native performance. Real-time monitoring, advanced crash analytics, continuous optimization: your apps shine on every device and OS version.

These results reflect the excellence of our IT maintenance service

Speed, quality, and security – measurable where it matters. Here’s how Systalink’s development services deliver impact.Our engineers don’t just maintain, they optimize. Each metric testifies to our passion for detail and our commitment to technical excellence in our IT maintenance service.

SLA Availability
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Our service level agreements are not marketing promises, but contractual commitments kept day after day. Your infrastructure lives in absolute stability thanks to our rigorous IT maintenance service.

Incidents Resolved
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More than 600 critical anomalies detected and corrected in 2024 by our proactive surveillance. Our predictive systems transform potential problems into non-events.

Patch Speed
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Our automated CI/CD pipelines deploy corrections 3 times faster than the market average. Your bugs don’t have time to become problems thanks to our reactive IT maintenance service.

Frequently asked questions about our software maintenance services

How do you define the software maintenance scope according to my specific needs?

We meticulously analyze your application ecosystem to define a tailor-made scope. Corrective, preventive or evolutionary maintenance: we adapt our services to your organization, your constraints and your existing resources. Flexible scope, personalized support.

What is the difference between corrective and evolutionary maintenance?

Our corrective maintenance acts like a surgeon: rapid diagnosis, precise intervention to correct bugs and malfunctions. Evolutionary maintenance makes your applications evolve with new features and improvements. Immediate correction vs continuous innovation.

How do you handle taking over our existing applications?

Our experts completely immerse themselves in your technical environment. Complete audit, existing documentation analyzed, knowledge transfer with your teams: we master your applications as if we had created them. Total appropriation, guaranteed continuity.

Do you offer different types of software maintenance contracts?

We offer three models adapted to your needs: fixed-price for stable scope, staffing for variable needs, and tickets for punctual interventions. Controlled budget, maximum flexibility according to your situation.

How do you ensure service continuity during maintenance?

Our interventions are planned during off-peak hours with robust test environments. Rigorous testing before deployment, possible rollback in case of anomaly: your users feel no interruption. Operational transparency, continuous service.

How do you manage the technological evolution of our applications?

Our permanent technological watch allows us to anticipate obsolescence and propose evolution plans. Progressive migrations, secure updates, preserved compatibility: your applications remain modern and performant. Mastered innovation, secure future.

What visibility do we have on performed interventions?

Our ticketing tools offer complete traceability with detailed monthly reports. Precise KPIs, intervention times, resolutions performed: you pilot your maintenance in complete transparency. Total control, intelligent reporting.

How do you calculate maintenance costs?

Our pricing model is based on application complexity, intervention frequency and desired service level. Detailed quote, no surprises: you budget your maintenance serenely. Pricing transparency, measured value.

What happens in case of critical emergency?

Our 24/7 on-call service guarantees immediate handling of critical incidents. Automatic escalation, intervention within 1 hour, priority resolution: your critical activities never stop. Absolute reactivity, guaranteed availability.

How do you ensure security during interventions?

Our teams respect your security protocols with controlled and encrypted access. Complete logging, modification validation, procedure compliance: your security remains inviolable. Total confidentiality, preserved integrity.

Can you take over maintenance of applications developed by others?

Our experts adapt to any existing technology and architecture. Reverse engineering, missing documentation reconstructed, complete appropriation: we efficiently maintain third-party developments. Universal expertise, mastered appropriation.

How do you manage skill development on our specific technologies?

Our teams continuously train on emerging and specific technologies. Targeted training, certification if necessary, expertise quickly acquired: we master your technical specificities. Technical adaptability, maintained excellence.