Privacy policy
Updated November 04, 2024
Systalink respects your privacy and is committed to protecting your personal data and is committed to protecting your personal data in accordance with Senegalese law n°2008-12 of January 25, 2008 relating to the protection of personal data, as well as its implementing decree n°2008-721 of June 30, 2008 and the General Data Protection Regulation (RGPD)
This privacy policy explains how Systalink uses your personal data when you visit our site, interact with us and purchase our products or use our services. Please read this policy carefully to understand our privacy practices.
Our website https://systalink.com/ presents our activities in Cloud, development, DevOps and hosting.
This website is not intended for children or persons under the age of 18, and we therefore do not intentionally collect data relating to children.
If you have any questions or wish to exercise your rights, please contact us by e-mail at: [email protected]
Information on the data controller
The data controller is SYSTALINK SASU, registered with the Registre du Commerce et du Crédit Mobilier de Dakar under number SN-DKR-2024-B4656, and registered under NINEA n°010987347. Its head office is located at George Pompidou Avenue, Dakar Plateau, Dakar (Senegal) – Telephone: +221 33 822 83 30 – Email: [email protected]
Policy update
This privacy policy may be modified in accordance with legislative, regulatory or technological developments. The date of the last update is displayed at the top of this page. We recommend that users consult this policy regularly to stay informed of any changes.
Personal data collected
We collect a variety of information about visitors to our site and our customers to provide our services:
- Identity data: first name, last name, user name.
- Contact data: e-mail address, telephone number, postal address.
- Financial data: payment details.
- Technical data: IP address, connection data, browser type and version.
- Marketing and Communication data: communication and advertising preferences.
- Aggregate data: We also collect aggregate data for statistical purposes, but this does not directly reveal your identity.
Purposes and legal basis of processing
We use your personal data for :
- Respond to your requests and manage our customer relations.
- Process transactions and requests for information.
- Send you direct communications and invitations to events.
- Meet our legal and regulatory obligations.
We process your personal data in accordance with our legitimate interests, except where your fundamental rights and interests prevail.
Data retention
Your personal data will be kept for a period of 24 months after the end of our business relationship, or longer if required for legal reasons. At the end of this period, it will be deleted or anonymized.
Data sharing
Your personal data may be shared with Systalink employees and subcontractors for the purposes set out in this privacy policy. Your personal data may also be shared where permitted by law.
Your personal data may be shared with suppliers and service providers with whom we work (webmaster, banks, etc.).
We require that all third parties guarantee the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They are only entitled to process your personal data for specific purposes and in accordance with our instructions.
Data security
Systalink implements appropriate technical and organizational measures to protect your personal data against loss, misuse or unauthorized access. Only employees and subcontractors who require access have restricted rights, subject to an obligation of confidentiality.
Cookie policy
Our site uses cookies to improve the user experience. Before depositing tracking cookies, we will ask for your explicit consent. You can also manage your cookie preferences directly from your browser:
Please note that refusing certain cookies may affect your browsing experience on our site.
Your data protection rights
In accordance with the laws in force, you have the following rights:
- Right to information and access: receive a copy of your data.
- Right of rectification: correct inaccurate data.
- Right to erasure: request the deletion of your data under certain conditions.
- Right to restrict processing: temporarily restrict the processing of your data.
- Right to object: to the use of your data, in particular for direct marketing purposes.
- Right to portability: receive your data in a common format.
To exercise these rights, please contact us by e-mail at: [email protected]
You will not be charged for access to your personal data (or for exercising any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.
We may ask you for specific information in order to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that your personal data is not given to anyone who is not authorized to receive it. We may also contact you to obtain more information about your request, in order to provide you with a faster response.
Access to your personal data is free of charge (as is the exercise of any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.
We try to respond to all legitimate requests within one month. This one-month period may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.
Complaint to the competent authority
If you feel that your rights are not being respected, you can submit a complaint to the Commission de Protection des Données Personnelles (CDP) in Senegal :
Address: Route de l’Aéroport Sédar Senghor, Immeuble en face de l’Agence Ecobank de Ngor Almadies
Phone: +221 33 859 70 30
BP: 12000 Dakar, Ngor / Almadies
Email: [email protected]
How to contact us
If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us by e-mail: [email protected]